Return and Refund Policy

Joyzzles Return and Refund Policy

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Thank you for choosing Joyzzles, a product by Adfluence Dbs Insights Pvt Ltd. We strive to provide high-quality digital products to our customers. Please read this Return and Refund Policy carefully before making a purchase.

1. Refund Policy Overview:

All sales of digital products on Joyzzles (https://joyzzles.com/) are considered final. However, we understand that exceptional circumstances can arise, and we want to ensure a positive customer experience. Therefore, we offer a 100% money-back guarantee under specific conditions.

2. Eligibility for a Refund:

We offer refunds only under the following circumstances:

Quality Problems: If you encounter quality issues with the product that significantly hinder your ability to use it as intended.
Download Issues: In case you experience technical difficulties preventing you from downloading the product.

3. Refund Process:

To request a refund, you must contact our customer support within 15 days of your purchase. Please provide detailed information about the issue, including any error messages or screenshots that may assist us in resolving the problem.

You can reach our customer support team at support@joyzzles.com.

4. Exclusions from Refund:

Refunds will not be provided under the following circumstances:

No refund will be issued for change of mind or if you simply decide you do not want the product.
We do not offer refunds for products purchased through channels other than our official website.

5. Refund Decision:

Our team will review each refund request on a case-by-case basis and determine whether the conditions for a refund are met. We reserve the right to deny a refund if the issue reported is not within the scope of our eligibility criteria.

6. Processing Time:

Refunds will be processed within 7 business days of the approval of the request. The refunded amount will be credited to the original payment method used during the purchase.

We appreciate your understanding and patience as we work to ensure a prompt and smooth refund process. If you have any further questions or concerns, please do not hesitate to contact our customer support at support@joyzzles.com.

7. Contact Information:

For any questions or concerns regarding our Return and Refund Policy, please contact us at:

Email: support@joyzzles.com
Address: Adfluence Dbs Pvt Ltd, India-# 6—842, Street No.1, Meerbagh Colony, Nalgonda, Telangana –508001
Isprout Office Spaces, Miyapur Rd, Gachibowli, Hyderabad, Telangana – 500032, USA – Digital Brand Story Inc 30 N Gould St, Ste R Sheridan, WY-82801.

8. Changes to the Policy:

Adfluence Dbs Pvt Ltd reserves the right to modify or amend this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on the website.

By making a purchase on Joyzzles, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.

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